Please click ' Accepted Solution' on the post that solves your issue to help others find the solution. Please let me know if this resolves the issue, or if you require further assistance! Once the flash drive is connected to an available USB port, launch your computers file explorer and drag. It also gives you a viable method of distributing large files that are too difficult to send over the Web. Now, try scanning to a memory card or USB and check. Saving files to a USB flash drive ensures that you have a portable backup of your important images.
Now, perform a power drain on the printer as suggested below: Go to to download and update the printer firmware.
I understand you are facing issues while scanning to the USB or SD card. Thanks for your continued participation on the HP Forums! I’d like to be of your assistance!
